Communication

Skilled with different writing styles for print and the web, using a clear, concise, and engaging approach.

Has experience creating, improving, and adhering to style guides and shared best practices, with a focus on accessibility.

Meticulous and consistent as a former proofreader.

Committed to both external and internal customer service, open communication, and collaboration.

Listens carefully and shows empathy with client frustration without casting blame — except when I screw up. Then I own up and make it right.