Communication

Skilled with different writing styles for print and the web, using a clear, concise, and engaging approach.

Has experience creating, improving, and adhering to style guides and shared best practices, with a focus on accessibility.

Meticulous and consistent as a former proofreader.

Committed to both external and internal customer service, open communication, and collaboration.

Offers and accepts feedback with professionalism. Nothing is precious! Let’s make it better.

Listens carefully and shows empathy with client frustration without casting blame — except when I screw up. Then I own up and make it right.